Alino Living’s independent retirement living is regulated by the Retirement Villages Act 1999, Retirement Villages Regulation 2017 in NSW. NSW Fair Trading is the regulatory body that administers the regulations for Retirement Villages. Their website will provide useful information: www.fairtrading.nsw.gov.au or telephone 133 220.

We encourage our prospective Independent Living residents to understand the types of tenure offered by Retirement Villages.

For Alino Living’s Adelene Village we enter a loan arrangement, where you pay an ingoing contribution in return for the right to occupy the premises. This arrangement allows you to live in the unit, but you do not own it or have a registered interest in it.

Loan arrangements are mainly offered by non-profit organisations or charity village operators.

You will pay a departure fee when you leave this village. For full terms and conditions please speak to our friendly staff.

No, stamp duty does not apply to the purchase of your Adelene Village home.

No, council and water rates are paid by the operator from your monthly recurrent charge.

Alino Living has DGR status meaning we are a registered charity.

Of course they can. Your home at Adelene Village is no different than your current family home and we welcome visitors. However, there are rules and regulations which must be upheld.

When you permanently leave the village, we will sell your home for you. You are not required to pay any costs involved in selling your unit. Regulations around leaving the Village apply.

Ongoing fees are also known as recurrent charges for general services and are paid on a monthly basis. Repairs of the operator owned fixtures and fittings in your home are covered by the recurrent charge and our maintenance team will arrange repairs for you. These fees also cover Village facilities, like village management, insurance fees and facilities such as grounds and gardens.

You may add, remove or alter any fixtures and fittings, or renovate your premises, but only with our prior written approval which we will not unreasonably refuse. We may include reasonable conditions in our consent.

If the need arises, our friendly staff can assist you to navigate the options in obtaining home care services. We also have residential aged care onsite at Adelene and across three other sites on the Central Coast. Alino Living also offers respite care across its various sites as well.

All homes are equipped with a 24-hour emergency call system.

Garages are available, there is also designated visitor parking in Adelene Village.

Yes, you can request to bring a small pet to Adelene Village. However, there are rules and regulations which must be upheld. A Pet Owner Agreement is to be signed by all residents with pets. This is designed to safeguard the interest of all residents.

The best way to find out which option is for you is to discuss it with someone who respects your situation and knows you well. This could be family, friends or a local doctor.

If you require additional guidance, you can also consult with the Aged Care Assessment Team (ACAT). They will help you to assess your needs, and reasons for entering residential aged care.

If you are struggling to navigate the process of considering aged care, speak with one of our friendly team our view our Care Guide page here.

For people who are already receiving aged care services, there is no need for them to contact My Aged Care. However, if their needs change or you need to assess your needs as it’s the first time you’re considering residential aged care, then they should contact My Aged Care as a starting point.

It is important that people are referred to My Aged Care to ensure their aged care needs can be assessed holistically, and the right services put in place to support their aged care needs and service preferences.

Short term care is commonly known as respite care. Respite is a period of temporary accommodation in an aged care home, which may be required for reasons such as:

• trying out a home before making a decision to move permanently
• if a carer or support person is going away on a holiday or is unavailable for a period of time
• in emergency situations

The government provides funding to support respite for a number of weeks throughout the year (this also requires an ACAT assessment) unless you are choosing to pay privately. If you are interested in looking at respite care, please call us to find out more.

Residents are entitled to 52 overnight absences per financial year. This enables residents to spend weekends with their families without losing their place at any Alino Living residential aged care community.

The majority of Alino Living communities are designed to be ageing in place, meaning that residents remain here when their care needs increase. The exception is Adelene Court and on occasion, Lake Haven Court and Killarney Court.

For residents within these communities we can arrange for additional care services through MyAgedCare or they can get preferential placement in an ageing-in-place community within the Alino Living family.

In any instance where a family or resident wishes for services or care not offered by Alino Living, they have the option to relocate as they desire.

How much you pay towards care, accommodation and daily living costs vary from individual to individual and how much you pay depends on your financial situation. The Australian Government regulates this to ensure that you pay no more than you can afford. The Australian Government sets the maximum fees for care and daily living expenses, and there are also rules about how much you can be asked to pay or contribute to your accommodation.

You may be asked to pay one or more of the following:

• A basic daily care fee for the cost of your daily care needs (dispensing medication, showering, cleaning etc). Depending on your financial situation this may be the only fee you need to pay.
• A means-tested care fee. This is an additional contribution towards the cost of care that some people may be required to pay. Centrelink or the Department of Veterans’ Affairs (DVA) will assess if you are required to pay this fee based on an assessment of your income and assets, and will advise you how much if any you need to pay.
• An accommodation payment. This includes things such as meals, electricity and laundry. Some people will have their accommodation costs met in full or part by the Australian Government, while others will need to pay the accommodation price agreed with the aged care home. Centrelink will advise you which applies to you based on an assessment of your income and assets. Fees for extra or additional optional services.

Our aim is to make your life as easy and simple as possible. We are always happy to explain about the costs associated with the care we provide.

Prices of our suites and rooms across Alino Living can be found here.

For more information from MyAgedCare call 1800 200 422 and the website is www.myagedcare.gov.au.

You may choose to start looking for a place prior to your assessment being completed or once you have the approval in place. We recommend calling the home in advance and making an appointment to view the residential community.

See the section below on What to look for when selecting a Home and make a list of questions you may like answered.

After taking a tour of the Alino Living community you may choose to put your name on the wait list or apply for a vacancy if available immediately.

Once you’ve been offered a place and made the choice to accept it, you may arrange another visit before you move in, to familiarise yourself with your new home’s surroundings. In most cases there will be some pre-admission paperwork to be completed and returned. This can be emailed or collected in person from our facility.