As a community-owned organisation, we strongly value the thoughts and the opportunity to work with you to resolve any issues you may have. That’s why you’ll find it easy to raise a complaint, make a suggestion, share a compliment or just have your say at Alino Living.
Here are some simple avenues to provide your feedback:
Speak to a team member in your home. This is often the fastest and easiest way to communicate your feedback and to resolve an issue.
Arrange a time to speak with the Facility Manager in your care community either in person or by phone. Our Facility Managers appreciate the opportunity to work with you to action your feedback.
You can submit your feedback using the online form or by contacting our head office and your feedback will be routed to the most appropriate manager.